Terms & Conditions

Payments

World Pay handle your payment information and data using their own protocols, and we do not record any of this.

Out of Stock

If you order an item that is out of stock you should be notified on when you go to your cart and attempt to purchase. If this doesn't happen we'll get in touch with you and offer you a refund or work with you to look to replace the item before delivery. 

Pricing Issues

If you make an order and we spot an issue with the pricing we will notify you and refund you your order, then we will update the product. Our decision on it is final.

Age Checks

By accessing our website you are confirming that you are 18 or over, and when placing an order you are also confirming that you are at least 18 years old.

As part of the Licencing Act 2003 we will use an age verification policy on delivery of items.  Deliveries must be accepted by someone aged 18 or older and we will actively challenge recipients to produce photographic ID as proof. If this is not provided the order will be not be delivered to the customer and the order cancelled, and money refunded.

It is our right to cancel any orders where the recipient cannot provide proof of their age. Any delivery costs will NOT be refunded.

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